Privacy Policy

Last Updated: January 7, 2025

1. Introduction

Motion Ads SAS ("Motion Ads," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation platform at motionads.ai (the "Service").

Data Controller: Motion Ads SAS Email: contact@motionads.ai

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Full name
  • Email address
  • Profile picture (optional)
  • Username (optional)
  • Language preference
  • Password (stored in encrypted form)

2.2 Authentication Data

Depending on how you sign in, we may collect:

  • OAuth tokens when using Google or GitHub sign-in
  • Two-factor authentication secrets (if enabled)
  • Passkey credentials (if enabled)
  • Session tokens

2.3 Content You Provide

When using our Service, we collect:

  • Static ad images you upload for transformation (JPG, PNG, WebP up to 10MB)
  • Generated motion videos created from your images
  • AI analysis data extracted from your images (visual elements, text, colors, motion opportunities)

2.4 Payment Information

We use third-party payment processors and collect:

  • Subscription plan and status
  • Payment history and invoices
  • Credit balance and transaction history

Your payment card details are processed directly by our payment provider (Stripe) and are never stored on our servers.

2.5 Technical Data

We automatically collect:

  • IP address
  • Browser type and version (user agent)
  • Device information
  • Operating system
  • Session duration and timestamps
  • Pages visited and features used

2.6 Organization Data

If you use our team features, we collect:

  • Organization name
  • Organization logo (optional)
  • Team member roles and permissions
  • Invitation records

3. How We Use Your Information

We use your personal data to:

  • Provide the Service: Process your uploaded images, generate motion videos, and deliver them to you
  • Manage your account: Create and maintain your account, authenticate your identity, and manage your subscription
  • Process payments: Handle billing, credit allocations, and subscription renewals
  • Communicate with you: Send transactional emails (verification, password reset, generation completion notifications), and respond to inquiries
  • Improve our Service: Analyze usage patterns to enhance features, fix bugs, and optimize performance
  • Ensure security: Detect and prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations: Meet regulatory requirements and respond to lawful requests

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

| Purpose | Legal Basis | |---------|-------------| | Providing the Service | Performance of contract | | Account management | Performance of contract | | Payment processing | Performance of contract | | Transactional communications | Performance of contract | | Security and fraud prevention | Legitimate interest | | Service improvement | Legitimate interest | | Analytics | Legitimate interest (with consent for non-essential tracking) | | Legal compliance | Legal obligation | | Marketing (if applicable) | Consent |

5. Third-Party Services and Data Sharing

We share your data with the following third-party service providers who assist us in operating our Service:

5.1 Payment Processing

Stripe, Inc. (United States)

  • Receives: Email, billing information, subscription details
  • Purpose: Process payments and manage subscriptions
  • Privacy Policy: https://stripe.com/privacy

5.2 AI Processing

OpenAI, Inc. (United States)

  • Receives: Your uploaded static ad images
  • Purpose: Analyze images to extract visual elements and generate motion prompts
  • Privacy Policy: https://openai.com/privacy

FAL AI (United States)

  • Receives: Your images and AI-generated motion prompts
  • Purpose: Generate motion video content from your static images
  • Privacy Policy: https://fal.ai/privacy

5.3 File Storage

Cloud Storage Provider (S3-compatible)

  • Receives: Your uploaded images and generated videos
  • Purpose: Securely store your content
  • Data is stored with organization-level access controls

5.4 Email Communications

Resend (United States)

  • Receives: Email address, name
  • Purpose: Deliver transactional emails (verification, notifications)
  • Privacy Policy: https://resend.com/legal/privacy-policy

5.5 Error Monitoring

Sentry (United States/EU)

  • Receives: Error logs, technical data, request context
  • Purpose: Monitor and fix application errors
  • Privacy Policy: https://sentry.io/privacy/

5.6 Analytics

DataFast

  • Receives: Page views, feature usage, anonymized interaction data
  • Purpose: Understand how users interact with our Service
  • We do not sell your data to advertisers

5.7 Authentication Providers

Google and GitHub (if you use social sign-in)

  • Receives: Authentication requests
  • Provides: Your email and basic profile information
  • You can revoke access through your Google/GitHub account settings

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Cookies and Tracking Technologies

6.1 Cookies We Use

| Cookie Type | Purpose | Duration | |-------------|---------|----------| | Session cookie | Authenticate your login session | Until logout or 30 days | | Consent cookie | Remember your cookie preferences | 30 days | | Locale cookie | Remember your language preference | Persistent |

6.2 Analytics

We use DataFast for privacy-focused analytics to understand how our Service is used. This helps us improve features and user experience. Analytics data is aggregated and does not personally identify you.

6.3 Managing Cookies

You can control cookies through:

  • Our cookie consent banner when you first visit
  • Your browser settings (note: blocking essential cookies may prevent you from using the Service)
  • Browser extensions that block tracking

Most browsers allow you to:

  • See what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close the browser

7. Data Retention

We retain your data for the following periods:

| Data Type | Retention Period | |-----------|------------------| | Account information | Until you delete your account | | Uploaded images | Until you delete them or close your account | | Generated videos | Until you delete them or close your account | | Payment records | 7 years (legal requirement) | | Session data | 30 days | | Error logs | 90 days | | Analytics data | Per DataFast retention policy |

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

8. Your Rights

8.1 GDPR Rights (EU/EEA Users)

If you are in the European Union or European Economic Area, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Data portability: Receive your data in a structured, machine-readable format
  • Object: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at contact@motionads.ai. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority. In France, this is the CNIL (Commission Nationale de l'Informatique et des Libertés): https://www.cnil.fr/

8.2 CCPA Rights (California Users)

If you are a California resident, you have the right to:

  • Know: Request information about the categories and specific pieces of personal data we collect
  • Delete: Request deletion of your personal data
  • Opt-out: Opt out of the sale of personal data (note: we do not sell personal data)
  • Non-discrimination: Not be discriminated against for exercising your rights

To exercise these rights, contact us at contact@motionads.ai or use the account deletion feature in your settings.

Categories of Personal Information Collected (past 12 months):

  • Identifiers (name, email, IP address)
  • Commercial information (subscription history, credit usage)
  • Internet activity (usage data, analytics)
  • Audio/Visual content (uploaded images, generated videos)

9. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States. These countries may have different data protection laws than your country.

For transfers from the EU/EEA, we rely on:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data Processing Agreements with our service providers

We ensure that any international transfers are subject to appropriate safeguards to protect your personal data.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (TLS/HTTPS) and at rest
  • Secure authentication with optional two-factor authentication
  • Regular security assessments and updates
  • Access controls limiting data access to authorized personnel
  • Secure file storage with organization-level permissions

While we strive to protect your personal data, no method of transmission or storage is 100% secure. If you discover a security vulnerability, please report it to contact@motionads.ai.

11. Children's Privacy

Our Service is not intended for children under the age of 16 (or 13 in jurisdictions where that is the minimum age). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at contact@motionads.ai, and we will delete such data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending an email notification for material changes

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Motion Ads SAS Email: contact@motionads.ai